Paying your Bill

If you receive your bills directly from the insurance company -

We have worked with each insurance company to establish specialized billing departments with operators who are able to provide quick and accurate answers to questions about your billing. They can provide help with payments, including outstanding balances, date last payment was received, where to mail your next payment and payment options. Please have your policy and/or account number available when you call them. Remember that payments are due to the company, NOT to Ernie Smith Insurance. Please send your payments directly to the company. Please do not bring payments into our office. Payments brought into our office will be assessed a $10 payment fee. Full-payment of renewals, credit card payments or down payments on new policies are not subject to this fee. Please note we DO NOT accept cash in our office.

We have listed below each of these companies, the phone number for the billing specialists and a link to their website for on-line information and payment when available. Where denoted, some companies accept credit card payments through their website and EFT payments out of your checking account.


If you receive your bills from Ernie Smith Insurance, Inc. -

Please send us an email or call our offices and we will be happy to explain the billing and any available options.



Click the company name for full contact listings & website.
Personal Lines
BRISTOL WEST 1-888-888-0080, M-F 8a-5p PT
DAIRYLAND 1-866-324-7952
FIDELITY / STILLWATER 1-
FOREMOST 1-800-532-4221 Monday-Friday 6a-5p PT
KEMPER SPECIALTY 1-888-834-7780
MET LIFE 1-800-680-3354
OMNI INSURANCE 1-800-777-6664
PACIFIC STAR / ANCHOR GENERAL 1-866-997-2278 8a-6p PT
PEMCO 1-800-GO-PEMCO (1-800-467-3626)
7am-6pm PST, Monday-Saturday
PROGRESSIVE 1-800-876-5581 (24x7)
SAFECO 1-800-332-3226 (24x7)
TRAVELERS 1-800-842-5075 8am-11pm ET Monday-Friday & 8:45am-5pm ET Saturday
UNIGARD 1-800-456-1626
VIKING 1-800-334-0090 (24x7)
 
Commercial Lines
Capitol Premium Financing 1-877-549-8726 (M-F 5a-5p)
CBIC 1-
KEMPER SPECIALTY 1-888-834-7780
NCCI*               (select option 6) 1-
PROGRESSIVE 1-800-876-5581 (24x7)
SAFECO 1-800-332-3226 (24x7)
SAIF* 1-
TRAVELERS 1-800-252-2268 Monday - Friday 7am-8pm ET
*All Workers Compensation claims need to be handled directly by the company.  Please do not submit any work comp claim information to our office.
This list is not intended to represent all of our companies, this is just a list of some of our more commonly requested companies.  If your company is not listed, please call our office to report your claim.